The best alternatives to Zego (a Global Payments company) for multifamily utility billing are Billee, Conservice, RealPage Utility Management, Yardi Energy Suite, and Anchor Utility. Billee is built for operators who want utility billing to be the whole job, run by a named account team on a modern platform. Zego fits operators who want rent payments, utility billing, and a resident app from one vendor.

This guide covers Zego, the multifamily platform from Global Payments, not the UK motor insurer of the same name.

Key takeaways

• Billee fits operators of roughly 500 units and up who want a named account team to run utility billing, not just report on it.
• Billee goes live in 45 days (Billee's standard timeline) and works with Yardi, RealPage, and Entrata.
• Zego fits operators who want rent payments and utility billing from one vendor.
• Conservice fits very large portfolios, while RealPage Utility Management and Yardi Energy Suite fit operators standardized on those systems.
• Anchor Utility is a focused submetering and RUBS specialist.

At a glance

Where Zego fits

Zego, formerly PayLease, joined Global Payments in 2021. It sells three products: Zego Pay for rent payments, Zego Utility, and Zego Mobile Doorman, a resident app. Zego Utility covers expense management, resident billing on RUBS or submeters, vacant unit cost recovery, and utility intelligence, and it produces one itemized statement for utilities and rent, per Zego's utility page. The same page lists Client Success Managers, 24x7x365 resident support, and more than 7,000 management companies across all Zego products.

Zego is the right answer when you want rent payments and utility billing from one vendor. It also fits operators on AppFolio, MRI, ResMan, Rent Manager, or Enumerate, the systems Zego highlights on its integrations page. That page lists Yardi and RealPage as well.

Why operators choose Billee as a Zego alternative

Billee is a utility management platform that pairs modern software with a named, dedicated account team. Billee is built specifically for utility billing and management, not as a module inside a broader PMS or payments suite.

A named team that does the work

Every Billee customer gets a named primary account manager plus specialists for billing exceptions, vendor management, Vacant Cost Recovery, and reporting, reachable by email, phone, and chat, per Billee's account model. Team-handled actions follow a 1–2 business-day standard, including replies to billing comments, report regeneration, final bill reviews, and locked bill corrections.

Operators evaluating any vendor can ask the same question: who, by name, works my billing exceptions, and how fast?

Vacant Cost Recovery that ends in action

Billee's Vacant Cost Recovery engine compares PMS occupancy data with meter usage. When a unit flagged vacant shows usage above a configurable threshold, the exception goes to a named team member who investigates, corrects the bill, and recovers the charge. The exception lands with a person, not just a dashboard.

A monthly cycle you can see

Each month, Billee generates a preliminary billing report. Your billing administrator reviews it in the Billee portal, including Biller Highlights, which are notes from Billee's billing team on exceptions. After approval, Billee locks the report, posts charges to resident ledgers in your PMS, and sends e-bills to residents.

The dashboard shows recovery performance for the portfolio. Billee treats 80–95% effective recovery as great performance and anything below 80% as a signal to check vacant units, hardware, or allocation. An activity log records every billing action, which helps with audits and refinancing.

Vendors, meters, and compliance in one place

Billee also runs utility vendor management with AP integrations, meter monitoring and alerts, ESG reporting, and regulatory and compliance support. Utility work stays with one team instead of spreading across several vendors.

Live in 45 days

Billee's standard implementation takes 45 days. That includes PMS integration, vendor transition, historical data migration, a methodology audit, and training. Your team approves resident communication templates, provides PMS access, and joins one weekly check-in call.

Billee works with Yardi Voyager (version 7S or higher), Yardi Breeze, RealPage, and Entrata. For a closer look, see Billee's guides to the Yardi Voyager integration and Entrata integration.

Who Billee is not for

Billee fits roughly 500 units and up. By Billee's own guidance, a dedicated team is more than the job needs below about 300 units. Billee also does not sell a rent payments product, so operators who want rent collection and utilities from one vendor should weigh Zego.

Four other Zego alternatives

Conservice

Conservice calls itself the nation's largest utility management and billing company. It fits very large portfolios. Scale cuts both ways, so ask which named people will run your portfolio. Billee's Conservice comparison goes deeper.

RealPage Utility Management (including NWP)

RealPage sells utility billing, submetering, and expense management as RealPage Utility & Sustainability Management, including the NWP business it acquired in March 2016. It fits operators standardized on RealPage who want one vendor for PMS and utilities. Operators on other systems should test integration depth in a demo.

Yardi Energy Suite

Yardi Energy Suite covers utility billing, utility expense management, ENERGY STAR benchmarking, and submeter installation and maintenance. It is built into Yardi Voyager with 24/7 live customer service, per Yardi. It fits Yardi Voyager operators whose teams can run the module day to day.

Anchor Utility (formerly Banyan Utility)

Anchor Utility rebranded from Banyan Utility on October 27, 2025 and has served multifamily operators since 2007, with a 65-point bill validation process. Anchor handles submetering design, installation, meter reading, and billing for properties of 20 or more units. It fits operators who want a focused specialist.

How to choose a Zego alternative

Choosing among Zego alternatives comes down to five questions.

1. Which PMS do you run? Yardi and RealPage operators should price the native modules, and every operator should get PMS support confirmed in writing.
2. How many units do you manage? Billee's dedicated-team model fits roughly 500 units and up, and Anchor says it serves properties from 20 units.
3. Do you want rent payments and utilities from the same vendor? If yes, Zego is built for that.
4. Who works billing exceptions, and how fast? Ask each vendor to name the person and the response time.
5. Can you see recovery by property? Ask to see the number in a demo, not a slide.

Billee's list of questions to ask a utility billing company and its guide to switching providers cover both steps.

FAQ

What is the best alternative to Zego for multifamily utility billing?

The best alternative depends on your PMS and portfolio size. Billee fits operators of about 500 units and up who want a named account team, the native Yardi and RealPage modules fit operators standardized on those systems, and Conservice fits very large portfolios.

How is Billee different from Zego?

Billee is built around utility billing alone, with a named account team running billing, vendors, and recovery. Zego is a broader property management platform that includes utility billing alongside rent payments and a resident app.

Who is Billee best for?

Billee is best for multifamily operators of roughly 500 units and up who want a dedicated team to run utility billing. Operators below about 300 units usually do not need a dedicated team, per Billee's guidance.

How does Billee handle vacant units?

Billee's Vacant Cost Recovery engine compares PMS occupancy data with meter usage. When a vacant unit shows usage above a threshold, the exception goes to a named team member who takes action.

Does Billee integrate with Yardi, RealPage, and Entrata?

Billee integrates with Yardi Voyager (version 7S or higher), Yardi Breeze, RealPage, and Entrata through AP and resident billing integrations.

How long does it take to switch to Billee from another utility billing provider?

Billee's standard implementation takes 45 days. That timeline includes PMS integration, vendor transition, historical data migration, and training.

Does Billee work for small portfolios?

Billee is built for roughly 500 units and up. Portfolios below about 300 units usually find a dedicated team more than they need, per Billee's guidance.

Is Zego the same as PayLease?

Zego is the current name of PayLease, and Global Payments owns Zego. Zego joined Global Payments in 2021, according to Zego's own history.

Billee handles utility billing, Vacant Cost Recovery, and vendor management for multifamily operators who want modern software and a dedicated team. If you are comparing providers, talk to the team.

Sources

1. Zego, "Five Ways to Build a Better Resident Payment Experience," accessed 2026.
2. Zego, "Multifamily Property Management Software," accessed 2026.
3. Zego, "Multifamily Utility Management Solutions & Billing Software," accessed 2026.
4. Zego, "Zego Integrations & Partnerships," accessed 2026.
5. Conservice, "Largest Utility Management Company," accessed 2026.
6. RealPage, "Utility Billing & Utility Management Solutions," accessed 2026.
7. RealPage, Inc., "Annual Report on Form 10-K for Fiscal Year 2016," 2017.
8. Yardi Systems, "Yardi Energy Suite Features Brochure," accessed 2026.
9. PR Newswire, "Banyan Utility Rebrands as Anchor Utility, Announces New Executive Appointments," October 27, 2025.
10. Anchor Utility, "Anchor Billing Services," accessed 2026.