Billing & Recovery Engine

Billing & Recovery Engine: Accurate Utility Billing, Backed by a Team That Chases Every Dollar

Manual errors, outdated RUBS formulas, and missed charges quietly erode recovery every billing cycle. Billee's Billing & Recovery Engine automates the allocation and reconciliation, and a dedicated team catches what the software can't, targeting Billee's own 80–95% effective recovery benchmark.

See what your recovery rate could look like →
80–95%
Billee's effective recovery benchmark
500+ units
typical portfolio fit
1–2 days
turnaround on any billing question
See It In Action

Every billing cycle, reconciled automatically

Billee's dashboard shows allocation, reconciliation status, and exceptions for every property in the portfolio, updated every billing cycle, so nothing posts until it's been checked.

Billing & Recovery Engine dashboard

Recoverable revenue is slipping through the cracks

Manual data-entry errors, RUBS formulas that were never updated for unit-mix changes, missed charges, inconsistent processes across properties. None of it shows up cleanly on one report, and the result is a recovery rate sitting well below what's achievable.

How it works

How the Billing & Recovery Engine works

1

Billee pulls vendor invoices and reconciles them against master meter usage for each property.

2

Charges are allocated with the right methodology (RUBS, submetering, or hybrid), and a preliminary billing report ("prelim") is generated.

3

Your team reviews the prelim, including "Biller Highlights" flagging exceptions the Billee team caught.

4

You approve, or request a regeneration, with a 1–2 business day turnaround either way.

5

Billee locks the report. Charges post to the PMS and resident ledgers, and e-bills go out.

The platform handles the volume. The account team handles the exceptions, the parts of billing that actually require judgment.

What's included

Everything the Billing & Recovery Engine covers

Portfolio-wide automation.

Accurate utility billing across every property, every cycle.

Reconciled charges.

Allocated and checked against master meter usage.

A team on exceptions.

Catching and correcting issues before bills post.

Two report formats.

A per-resident Detail Resident Report and a property-level Itemized Report.

Full activity log.

Every billing action documented for audit and compliance.

The numbers

Billing & Recovery Engine at a glance

Best for
Portfolios of 500+ units on RUBS or submetered billing
Delivered by
Billee platform + dedicated billing team
Time to first result
One full billing cycle
Works with
Yardi, RealPage, Entrata

80–95% effective recovery is strong performance, per Billee's own benchmark. Below 80% signals a specific, addressable cause: vacant units, a hardware issue, or an allocation method that's drifted out of date.

INTEGRATIONS

Works With the Systems You Already Run

The Billing & Recovery Engine connects to Yardi Voyager, Yardi Breeze, RealPage, and Entrata through native integrations. Charges post directly, no manual re-entry.

Yardi logoRealPage logoEntrata logoEngrain logo
Who this is for

Built for portfolios like yours

Owners and operators with 500+ units, the scale that justifies a dedicated billing team

Both RUBS-billed and submetered portfolios

Operators standardizing methodology across a portfolio with inconsistent history

Teams that want billing errors caught before they post, not after residents complain

FAQ

Billing & Recovery Engine, Answered

Straight answers about how the Billing & Recovery Engine works, from the same account team that runs it for your portfolio.

What is Billee's Billing & Recovery Engine?

The Billing & Recovery Engine is Billee's core product for automated utility billing and recovery across a multifamily portfolio. It combines the Billee platform, which handles allocation and bill generation, with a dedicated account team that manages exceptions and audits.

What counts as a good recovery rate?

Billee's benchmark is 80–95% effective recovery, tracked on the customer dashboard every cycle. Recovery below 80% usually points to a specific cause, such as vacant units, a hardware issue, or an outdated allocation formula.

How does the monthly billing cycle work?

Billee generates a preliminary billing report each month, you review and approve it in the portal (with a 1–2 business day turnaround for any questions), and then charges post to your PMS and residents automatically once approved.

Does the Billing & Recovery Engine work with RUBS or only submetering?

It works with both, plus hybrid approaches. Billee applies the correct methodology property by property rather than forcing one approach across a mixed portfolio.

Who reviews the bills before they go out?

You do. Billee generates a preliminary report and flags exceptions through "Biller Highlights," but nothing posts to residents until you approve it in the portal.

How is this different from billing software I'd run myself?

Software-only tools leave exception handling, vendor issues, and audits to your team. Billee's account team does that work, using the same platform you have visibility into, so you get the automation without operating it yourself.

Ready to see it on your portfolio?

Billee handles allocation, billing, and recovery for multifamily operators who want the accuracy without operating the system themselves.

See what your recovery rate could look like →

Get in touch

Book a demo and see why Billee is the GOAT of billing.

Utilities should be the easiest part of your operation

That’s what happens when expert service and modern technology finally work together.
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