About Billee
We're Billee, the GOAT of billing
Built by multifamily experts, for multifamily operators.
Billee was built by people who lived inside multifamily utility billing for decades — every spreadsheet, every angry-resident escalation, every NOI review where the recovery-rate number was a guess.
So we built the platform we wished existed: a full-service utility management platform that pairs a dedicated human team with modern software, handling billing, recovery, vendor management, meter monitoring, and reporting end-to-end.
What's our secret? Keep scrolling.
The model that breaks the false choice
White-glove service and modern technology were never supposed to be a trade-off. We built both, and combined them.
Take the action.
Every customer gets a named, dedicated account team. They investigate and act on every flagged exception, chase move-out corrections, resolve resident disputes, and recover every dollar — on a 1–2 business-day standard. No anonymous ticket queue.
Make it visible.
The platform runs continuously across every property — allocation, exception detection, charge posting, and real-time visibility into recovery rates, queues, and vendor status. The team's actions update the platform, and you see both in real time.
Protect every dollar.
From Vacant Cost Recovery to methodology audits against state PUC rules, we close the recovery gap most portfolios leak to vacant units, stale formulas, and missed reads — and we document every bit of it for refinancing and disposition.
Our experts are problem-solving GOATs
We take the work seriously. We take ourselves a little less seriously. Our customer-facing team earns your confidence by closing every exception, answering every email, and protecting every dollar of recoverable utility revenue.
The numbers behind the service
Consistent, documented, and audit-ready by default.
A named team that knows your portfolio
Every Billee customer has a primary account manager who knows the portfolio by name. Behind them, specialists handle billing exceptions, vendor management, Vacant Cost Recovery, meter monitoring, and ESG reporting — reachable directly by email, phone, and in-app comments.
You want coverage? We've got coverage.
One integrated platform, built in dialogue with the industry — not in isolation from it.
Built for multifamily — and beyond
Multifamily is our primary vertical, with adjacent capability everywhere utility billing gets complicated.
Resolving your utility billing issues swiftly is our passion and commitment. You'll encounter outstanding customer service that surpasses your expectations — because we prioritize the customer above all else.
See how Billee runs utilities for portfolios like yours
Billing, vendor management, Vacant Cost Recovery, ESG reporting, and methodology audits — the recovery, without staffing the exception workflow yourself. Live in 45 days.
Talk to the team
